What makes you stand out Required Qualifications: You hold a degree in Computer Science or a related field and have 3+ years of experience in agile software development, with knowledge of the full engineering lifecycle.You have hands-on experience with Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), MCP servers, agentic AI, and other advanced AI solutions, including practical experience in building and deploying such systems.You are familiar with AI cloud platforms such as Azure AI Foundry and/or conversational AI platforms (e.g., Cognigy), have hands-on DevOps skills ideally in the Azure Cloud (ADO), and bring basic knowledge of cloud technologies, preferably Microsoft Azure.You are familiar with programming fundamentals in at least one high‑level language such as Python, Java, or TypeScript, ideally developing microservices using frameworks such as Flask, Django, or Spring (Java).You communicate clearly and effectively in English and German.
You have experience in the eCommerce environment with a focus on UX and frontend across key shopping touchpoints. You manage stakeholders and partners such as UX, Marketing, Data, Development, and external agencies with confidence. You are experienced with analytics tools and testing tools and have know‑how in personalization and journey design.
What makes you stand out You have a degree in Business Informatics, Computer Science, or a related field, along with at least three years of experience in business consulting, product management, or a similar business‑oriented environment.You bring proven experience in implementing AI or automation initiatives that deliver measurable business impact.You possess practical knowledge of Agentic AI, LLMs, prompt engineering, and other GenAI concepts.You have hands‑on experience with low‑code / no‑code tools such as Cognigy, Copilot Studio, Power Automate, and Power Apps.You have foundational data literacy (data sources, permissions, PII, telemetry) and can build simple impact dashboards in Power BI; experience with Azure AI Foundry or conversational AI platforms is a plus.You work collaboratively and independently, can translate complex technical AI topics into clear business language, and have strong English skills as well as German proficiency at least at B2 level.
What makes you stand out You hold a master’s degree in Computer Science, Software Engineering, Mathematics, Statistics, or a related quantitative field.You have at least 3 years of professional experience in ML Engineering or MLOps, with a proven track record of building, deploying, and operating tailored AI/ML solutions in production.You bring deep expertise in Python and SQL, hands‑on experience with cloud platforms (ideally Azure), and familiarity with data warehouses such as Snowflake; foundational knowledge of Infrastructure‑as‑Code tools like Terraform is a plus.You are proficient with CI/CD tools (e.g., Azure DevOps), containerization technologies (Docker/Kubernetes), and apply modern software design patterns confidently.You thrive in a dynamic, agile, and innovative environment, working effectively both independently and as part of a team.You possess excellent English communication skills, both written and spoken; German language skills are considered a plus.
You are familiar with creating technical specifications and feasibility studies.Experience with payment processes in the acceptance environment, such as POS systems, fuel stations, or toll systems, is an advantage. Ideally, you also have experience in test management and certification processes for payment solutions.
What makes you stand out You have a completed degree or are currently enrolled in a degree program in Marketing, Business Administration, Statistics, Data Analytics, Business Informatics, or a comparable field.You bring initial practical experience, ideally in a marketing or data‑driven environment.You have strong analytical skills and a solid understanding of numbers.You have first experience with analysis and reporting tools such as Excel/Google Sheets, Google Analytics, Looker Studio, Power BI, or Tableau.You have basic knowledge of marketing KPIs and performance marketing principles.You work in a structured, detail‑oriented, and solution‑focused manner.You have very good German and good English language skills.Ideally, you are interested in AI‑based analysis methods; first exposure to Amplitude is a plus.
Access to corporate benefits with exclusive discounts at well‑known companies, plus a selection of employee perks such as childcare allowance, gym subsidy, Germany ticket, etc. Active support of employee health through movement breaks and additional wellness initiatives.
Deutsche Post DHL Global Business Services offers internal transactional & competence center services such as Finance & Accounting, Human Resources, Procurement, Legal and IT. With the help of state-of-the-art process automation technologies including RPA, Smart OCR, Machine & Deep Learning, we endeavor to redesign and automate repetitive manual processes in complex process chains, which constantly lead to unplanned throughput times, control problems or even incidents during the operational process.
Access to corporate benefits with exclusive discounts at well‑known companies, plus a selection of employee perks such as childcare allowance, gym subsidy, Germany ticket, etc. Active support of employee health through movement breaks and additional wellness initiatives.
As part of our team, you will take on the following responsibilities: You plan, analyze, and optimize campaigns for new customer acquisition, cross-/upselling, reactivation, and churn prevention.You ensure complete tracking of all campaign activities and their success across all sales channels.You transform raw data into actionable insights for campaign optimization.You regularly analyze campaign data (leads, conversion rates, revenue contribution) and derive recommendations for action.You create reports and interactive dashboards for management and sales teams (e.g., in Power BI).You identify optimization opportunities to continuously improve campaign performance and develop and validate KPI logics for campaign tracking and success measurement.You ensure consistency and data quality across all systems and reports, and you use Microsoft Dynamics 365 and HubSpot for planning, execution, and tracking, leveraging data sources such as CRM, SAP, Snowflake.You use Power Query for data modeling and transformation.You develop and implement standardized workflows for campaign planning, execution, and evaluation.You ensure European-wide consistency of all campaign processes and coordinate with local contacts and sales teams (Inside Sales, Field Sales Channel Managers).You promote knowledge sharing across countries and teams, including lessons learned and best practices.
You seek challenges, not comfort zones.You are familiar with the basics of customer service, such as relevant KPIs like NPS, CES, FCR, ASA, etc., as well as modern customer service systems (e.g. CRM, omnichannel solutions, conversational AI).You enjoy working in an award-winning team, appreciate competition, like to celebrate successes and consider great team spirit to be essential.Your business fluent written and spoken German is complemented by very good English skills.
What makes you stand out You have solid professional experience with backup and recovery solutions such as Veeam, AvePoint, or Rubrik in hybrid IT environments.You bring very strong knowledge of Microsoft cloud technologies, especially M365, Azure, Active Directory/Entra ID, Exchange, and SharePoint.You have in-depth expertise in cyber recovery and in restoring systems after cyberattacks.You also have experience in IT Service Continuity Management and Business Continuity Management.You have practical experience in infrastructure automation, for example using Terraform.Ideally, you have experience using AI-based solutions for system and process optimization.
Windows Server, Hyper-V, File Services).You have in-depth experience in the administration and hardening of Windows Server systems.You are confident in using Windows PowerShell and apply automation purposefully in operations.You have basic knowledge of regulatory security requirements, such as ISO standards, BSI, or compliance regulations.You have experience in the analysis and resolution of security-related incidents.You work confidently with external service providers and manage them effectively.You are characterized by an analytical, structured, and independent working style.Your strong communication skills and ability to work in a team set you apart.Your very good German and English skills, both written and spoken, complete your profile.
You advise IT teams on classification, protection requirements, and dependencies within the infrastructure and support them in implementing regulatory requirements such as NIS2 or DORA. What makes you stand out You hold a degree in (Business) Informatics or have completed a comparable education or training in the field of IT.
What makes you stand out You have relevant professional experience operating complex, heterogeneous server infrastructures as well as application servers based on Microsoft Windows Server.You have very good knowledge of Microsoft server technologies such as Windows Server, Hyper‑V, Active Directory, Entra ID, Group Policies, and File Services.You are confident in using Windows PowerShell and apply it routinely for administration and automation.You have basic hands-on experience in operating hybrid infrastructures consisting of on‑premises, multi-cloud, and hybrid cloud environments, as well as services such as IaaS, PaaS, and SaaS, including their integration.You bring experience in working with external service providers and partners and are able to manage them in a structured manner.In addition, you work analytically, in a structured and independent way, and maintain an overview even in complex situations.You impress with strong communication skills, the ability to work well in a team, and a high level of responsibility.Fluent German and English skills, both written and spoken, complete your profile.
Deutsche Post DHL Global Business Services offers internal transactional & competence center services such as Finance & Accounting, Human Resources, Procurement, Legal and IT. With the help of state-of-the-art process automation technologies including RPA, Smart OCR, Machine & Deep Learning, we are endeavoring to redesign and automate repetitive manual processes in complex process chains, which constantly lead to unplanned throughput times, control problems or even incidents during the operational process.
Deutsche Post DHL Global Business Services offers internal transactional & competence center services such as Finance & Accounting, Human Resources, Procurement, Legal and IT. With the help of state-of-the-art process automation technologies including RPA, Smart OCR, Machine & Deep Learning, we are endeavoring to redesign and automate repetitive manual processes in complex process chains, which constantly lead to unplanned throughput times, control problems or even incidents during the operational process.
You will also actively contribute to the optimization of automated, price‑relevant processes, working closely with departments such as Sales, Product Management, and Operations.As part of cross‑functional projects, you will take on smaller work packages or provide operational support to the project lead.
For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals. You create, analyse and use KPIs and technical reports to steer and continuously improve operational qualityIn addition, you handle basic technical enquiries related to AC charging infrastructure, perform initial diagnostics, analyse error patterns and initiate appropriate corrective measures.
As part of our team, you will take on the following responsibilities: You are responsible for leading and developing the Product Development department, including staffing and promoting employees, as well as agreeing on targets for the department, such as personnel, budget, and investment planning, and controlling measures in case of deviations from these targets.Introducing, tracking, and evaluating department-relevant measures are also part of your tasks, as well as identifying and implementing necessary structural changes within the department and in collaboration with other departments and areas of DKV.You are responsible for developing and implementing strategies for creating and maintaining complex system architectures in the customer-centric web environment, as well as further developing customer-centric web technologies by evaluating and designing sophisticated solution architectures and ensuring availability and security in collaboration with other departments and areas of DKV.You are responsible for implementing and operating applications to defined SLAs at efficient costs, advising on architecture and design of the system network, as well as ensuring the logical integrity and scalability of systems and teams.Additionally, you ensure effective collaboration with other departments and areas of DKV along the value chain, as well as uniform product delivery in close cooperation with the Framework Development department.Using agile methods such as SCRUM, Kanban for IT, Servant Leadership, etc., is not a problem for you, nor is using future-proof cloud technology and phasing out legacy software towards a robust, modular, service-oriented software architecture.You maintain the scalability of the department and are a pioneer and shaper of change.
As part of our team, you will take on the following responsibilities: You develop and implement the webshop product strategy (Adobe Commerce) in close alignment with eCommerce and Sales Management, translating strategic goals into value‑driven roadmaps, prioritized epics, and measurable outcomes (conversion, checkout efficiency, growth).You act as the central link between stakeholders (eCommerce, Performance Marketing, and potentially CRM/Operations) and the international development setup.You are responsible for the technical and functional scaling of our webshop across currently 22 markets (with further expansion planned), including stable integrations, high‑performance releases, and clear prioritization based on business value, feasibility, and risk.From a shop perspective, you own the overview of interfaces and data flows (e.g. order APIs, authentication/identity, validation services, CRM integrations such as Microsoft Dynamics).You coordinate dependencies with other teams and product owners and drive a seamless customer journey across digital touchpoints.
B. bis zu 35 Urlaubstage pro Jahr, 13. Gehalt (105 %), Urlaubsgeld …) Sind Sie die Person, die wir suchen? Werden Sie Teil unseres wachsenden Teams! 📢 Wenn Sie eine Möglichkeit suchen, die Produkt- und Marketingstrategie in einem internationalen und dynamischen Umfeld mitzugestalten, freuen wir uns auf Ihre Bewerbung.