Support the product owner and business departments in collecting, documenting (future) requirements Analyze the existing web solution Define detailed and structured IT requirements Create technical specifications and test cases for quality assurance Support the testing and rollout of digital solutions Work closely with an interdisciplinary project team Extensive professional experience as requirements engineer or business analyst (preferably for web solutions or customer portals) Strong team spirit, social and communication skills Knowledge of agile frameworks (such as Scrum) and technical tools (JIRA, Confluence) Very good German and English skills Expertise in banking or insurance is an advantage IREB certification is an advantage International client Remote option Ihr Kontakt Ansprechpartner Florian Pracher Referenznummer 861167/1 Kontakt aufnehmen E-Mail: florian.pracher@hays.at Anstellungsart Freiberuflich für ein Projekt
With us, all doors are open to HR specialists in fields such as recruiting, HR management, personnel development, payroll or HR controlling. We will accompany you throughout the entire recruitment process and provide you with relevant additional information.
Support the product owner and business departments in collecting, documenting (future) requirementsAnalyze the existing web solutionDefine detailed and structured IT requirementsCreate technical specifications and test cases for quality assuranceSupport the testing and rollout of digital solutionsWork closely with an interdisciplinary project team Extensive professional experience as requirements engineer or business analyst (preferably for web solutions or customer portals)Strong team spirit, social and communication skillsKnowledge of agile frameworks (such as Scrum) and technical tools (JIRA, Confluence)Very good German and English skillsExpertise in banking or insurance is an advantageIREB certification is an advantage International clientRemote option Ihr Kontakt Ansprechpartner Florian Pracher Referenznummer 861167/1 Kontakt aufnehmen E-Mail: florian.pracher@hays.at Anstellungsart Freiberuflich für ein Projekt
Designing and implementing the ETL pipeline and MongoDB scheme Managing the document database, data curation, and FAIRification (cleaning, parsing, disambiguation, deduplication, data harmonization etc.), including ongoing database maintenance Integrating new data sources, including the development of robust parsers and text cleaning workflows Enhancing the user experience (e.g., building a data warehouse and APIs) User support for utilizing RoMine datasets (documentation, training, use case support) Data engineering, data warehousing, and database experience Experience with NoSQL/MongoDB database Experience or knowledge of ETL orchestration tools, such as Airflow Good understanding in the area of Text Analytics/Mining, TDM, and LLMs Strong proficiency in Python scripting Internal career opportunities World-renowned pharmaceutical company Ihr Kontakt Referenznummer 864194/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Designing and implementing the ETL pipeline and MongoDB schemeManaging the document database, data curation, and FAIRification (cleaning, parsing, disambiguation, deduplication, data harmonization etc.), including ongoing database maintenanceIntegrating new data sources, including the development of robust parsers and text cleaning workflowsEnhancing the user experience (e.g., building a data warehouse and APIs)User support for utilizing RoMine datasets (documentation, training, use case support) Data engineering, data warehousing, and database experienceExperience with NoSQL/MongoDB databaseExperience or knowledge of ETL orchestration tools, such as AirflowGood understanding in the area of Text Analytics/Mining, TDM, and LLMsStrong proficiency in Python scripting Internal career opportunities World-renowned pharmaceutical company Ihr Kontakt Referenznummer 864194/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Your tasks: Execute and coordinate supplier onboarding in the Ivalua system Review, validate, and maintain supplier information and documents Support suppliers with system usage and onboarding requirements Liaise with internal departments (e.g., ESG, Compliance, Rating Hub) during onboarding Escalate issues or missing feedback to the Supplier Owner or Team Lead Monitor and follow up on required certificate and qualification updates Provide additional support, such as data quality checks and sourcing tender assistance Your qualifications: Completed commercial apprenticeship or relevant university degree (e.g., business administration, supply chain management) Experience in supplier management, procurement, or onboarding processes is an advantage Familiarity with digital procurement systems (ideally Ivalua, alternatively SAP Ariba, Coupa, etc.)Detail-oriented, organized, and able to work independently Team player with a service-oriented and proactive mindsetStrong communication skills in German and English We offer you: A permanent employment contract Competitive remuneration Flexible working hours and home office options Opportunities for professional development and training Great working atmosphere and a highly motivated team Ongoing support from a dedicated contact person Show us what drives and motivates you - apply and be part of our inspiring corporate culture!
Development of new cloud-native web solutions and customer portals Continuous improvement of existing software products and adaption to new requirements/standards Quality assurance measures such as code reviews and software tests Active participation in the development process of an agile team Solid professional experience in the field of frontend software engineering Extensive knowledge of web frameworks and web technologies, very strong JavaScript (React, TypeScript) knowledge, HTML, CSS3 Hands on experience with integrating design systems into code (Storybook) and visual testing Sound experience with cross browser development, responsive design, web accessibility, search engine optimization Restful APIs (REST, XML, JSON) Good command of English Knowledge of relevant development tools and CI/CD pipelines (Jira, Confluence, Git) Experience with public cloud (Amazon AWS) and cloud services (Cloudfront, Load Balancers, API Gateways, Lambda) is an advantage German language skills are an advantage International client Remote option Ihr Kontakt Ansprechpartner Florian Pracher Referenznummer 861186/1 Kontakt aufnehmen E-Mail: florian.pracher@hays.at Anstellungsart Freiberuflich für ein Projekt
Design and implement a SQL-based landing zone for regulatory data Develop stored procedures for transformation, enrichment, and aggregation Build and operate high-volume batch processing chains for monthly/quarterly cycles Implement SSIS-based ingestion flows and job orchestration Ensure data quality, technical lineage, and full traceability across layers Define and document integration patterns and mapping logic between landing-zone datasets and Tagetik-based reporting templates Perform operational monitoring, troubleshooting, and performance optimization Strong expertise in Microsoft SQL Server and T-SQL Hands-on experience with stored-procedure-driven ETL and complex data models Solid SSIS skills for orchestration and control of processing chains Experience with batch processing, logging, restartability, and performance tuning Knowledge of data lineage, reconciliation, and regulatory processing needs Experience with reporting platforms such as Tagetik is a plus Familiarity with Oracle source systems is advantageous Renowned Client Remote Option Ihr Kontakt Ansprechpartner Eliška Stejskalová Referenznummer 862801/1 Kontakt aufnehmen E-Mail: eliska.stejskalova@hays.at Anstellungsart Freiberuflich für ein Projekt
Development of new cloud-native web solutions and customer portalsContinuous improvement of existing software products and adaption to new requirements/standardsQuality assurance measures such as code reviews and software testsActive participation in the development process of an agile team Solid professional experience in the field of frontend software engineeringExtensive knowledge of web frameworks and web technologies, very strong JavaScript (React, TypeScript) knowledge, HTML, CSS3Hands on experience with integrating design systems into code (Storybook) and visual testingSound experience with cross browser development, responsive design, web accessibility, search engine optimizationRestful APIs (REST, XML, JSON)Good command of EnglishKnowledge of relevant development tools and CI/CD pipelines (Jira, Confluence, Git)Experience with public cloud (Amazon AWS) and cloud services (Cloudfront, Load Balancers, API Gateways, Lambda) is an advantageGerman language skills are an advantage International clientRemote option Ihr Kontakt Ansprechpartner Florian Pracher Referenznummer 861186/1 Kontakt aufnehmen E-Mail: florian.pracher@hays.at Anstellungsart Freiberuflich für ein Projekt
Design and implement a SQL-based landing zone for regulatory dataDevelop stored procedures for transformation, enrichment, and aggregationBuild and operate high-volume batch processing chains for monthly/quarterly cyclesImplement SSIS-based ingestion flows and job orchestrationEnsure data quality, technical lineage, and full traceability across layersDefine and document integration patterns and mapping logic between landing-zone datasets and Tagetik-based reporting templatesPerform operational monitoring, troubleshooting, and performance optimization Strong expertise in Microsoft SQL Server and T-SQLHands-on experience with stored-procedure-driven ETL and complex data modelsSolid SSIS skills for orchestration and control of processing chainsExperience with batch processing, logging, restartability, and performance tuningKnowledge of data lineage, reconciliation, and regulatory processing needsExperience with reporting platforms such as Tagetik is a plusFamiliarity with Oracle source systems is advantageous Renowned ClientRemote Option Ihr Kontakt Ansprechpartner Eliška Stejskalová Referenznummer 862801/1 Kontakt aufnehmen E-Mail: eliska.stejskalova@hays.at Anstellungsart Freiberuflich für ein Projekt
Proactive participation in all phases of software development from feasibility studies through design,development, testing and bug fixing and maintenanceCollaboration within the Scrum-TeamsIndependent interaction with internal framework manufacturersBased on requirements and models, definition of software architecture, design and specifications, ultimately leading to implementationParticipation in the definition of work packages, their estimation and planning in a sprint-based agile environmentAdherence to a software development process including contribution to written deliverables and documentation Degree in a software related field such as software or electrical engineering or similarHands-on experience as Software Engineer, preferred in the regulated environment such as the medical device industryYears hands- on experience with C++ and Linux from the last project or positionStrong with Linux DockersExperience with CAN busSoftware architecture would be advantageous Internal career opportunities World-renowned biotech company Ihr Kontakt Referenznummer 865145/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
You develop concepts and participate in feasibility studies to meet technical requirements You perform and take ownership of specific software development tasks, ensuring reviews using checklists and templates You lead work package definition, estimation, and planning, and enhance or document SW unit specifications and designs You review designs and contribute to the SW architecture, defining quality attributes and staying updated with technology trends You conduct root-cause analysis of complex issues and provide bug fixes for post-market software releases You ensure compliance with processes, propose improvements, and stay informed about regulatory and market standards Education in a software related field such as software or electrical engineering Industry experience Proven experience as a Software Engineer with a strong focus on Rust development Solid understanding of Rust's core concepts, including ownership, borrowing, and lifetimes Experience with asynchronous programming in Rust (e.g., using async/await) Familiarity with common Rust libraries and frameworks (e.g., tokio, actix-web, rocket, serde, sqlx) Experience with Linux and Dockers Internal career opportunities World renowned pharmaceutical company International and diverse environment Ihr Kontakt Referenznummer 865359/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Work with consolidation units, FS items, subitems, versions, and the ACDOCU table structure Support both periodic and year-to-date reporting activities Create and configure GRDC forms using the Manage Forms application Maintain and optimize forms to ensure accurate and efficient data collection Create and manage packages via the Manage Package app Define package steps, assign forms or folders, and configure data-entry context for users Design and maintain validation rules, ensuring proper behavior in the Data Monitor Use the Reported Data Validation task to resolve reported-data issues Manage visual and backend controls to ensure consistent data quality Understand GRDC data integration with ACDOCU and Group Reporting Work with Data Monitor task sequences such as Calculate Net Income Strong understanding of Group Reporting concepts and ACDOCU structure Experience with periodic vs. YTD reporting Hands-on experience in GRDC form design (Manage Forms) Experience with Package Management (Manage Package app) Ability to design validation rules and manage controls in the Data Monitor Solid understanding of GRDC ?
Work with consolidation units, FS items, subitems, versions, and the ACDOCU table structureSupport both periodic and year-to-date reporting activitiesCreate and configure GRDC forms using the Manage Forms applicationMaintain and optimize forms to ensure accurate and efficient data collectionCreate and manage packages via the Manage Package appDefine package steps, assign forms or folders, and configure data-entry context for usersDesign and maintain validation rules, ensuring proper behavior in the Data MonitorUse the Reported Data Validation task to resolve reported-data issuesManage visual and backend controls to ensure consistent data qualityUnderstand GRDC data integration with ACDOCU and Group ReportingWork with Data Monitor task sequences such as Calculate Net Income Strong understanding of Group Reporting concepts and ACDOCU structureExperience with periodic vs. YTD reportingHands-on experience in GRDC form design (Manage Forms)Experience with Package Management (Manage Package app)Ability to design validation rules and manage controls in the Data MonitorSolid understanding of GRDC ?
You develop concepts and participate in feasibility studies to meet technical requirementsYou perform and take ownership of specific software development tasks, ensuring reviews using checklists and templatesYou lead work package definition, estimation, and planning, and enhance or document SW unit specifications and designsYou review designs and contribute to the SW architecture, defining quality attributes and staying updated with technology trendsYou conduct root-cause analysis of complex issues and provide bug fixes for post-market software releasesYou ensure compliance with processes, propose improvements, and stay informed about regulatory and market standards Education in a software related field such as software or electrical engineering Industry experienceProven experience as a Software Engineer with a strong focus on Rust developmentSolid understanding of Rust's core concepts, including ownership, borrowing, and lifetimesExperience with asynchronous programming in Rust (e.g., using async/await)Familiarity with common Rust libraries and frameworks (e.g., tokio, actix-web, rocket, serde, sqlx) Experience with Linux and Dockers Internal career opportunities World renowned pharmaceutical companyInternational and diverse environment Ihr Kontakt Referenznummer 865359/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Configure and customize SAP EHSM workflows according to business requirements Guide functional configuration with a deep understanding of EHS processes Ownership of the entire project lifecycle from requirements gathering through deployment, go-live, and hyper care support Collaborate with IT and business teams to validate system behavior against EHS needs Assist in training content development to ensure domain accuracy Participate in testing and validation phases to ensure compliance and process correctness Document workflow designs and changes for knowledge management Strong knowledge of SAP EHSM and SAP Workflow framework Experience with SAP S/4HANA and RISE with SAP environments Experience in working with SAP EHSM or similar EHS software solutionsProven experience in end-to-end application implementation and delivery Strong skills in requirement gathering, business analysis, and creating functional specification documents Deep understanding of design approaches, including designing and documenting business processes Expertise in configuring specific modules, such as Incident/Accident Management instances Ability to conduct workshops for requirement gathering and clarification and fit-gap-analysis Familiarity with various testing phases including System Integration Testing (SIT), User Acceptance Testing (UAT), and deployment activities Capability to train key users and provide ongoing support Interesting assignments at renowned national and international companies Possibilities to work remote Ihr Kontakt Ansprechpartner Nina van den Eynde Referenznummer 861303/1 Kontakt aufnehmen E-Mail: nina.van.den.eynde@hays.de Anstellungsart Freiberuflich für ein Projekt
Configure and customize SAP EHSM workflows according to business requirementsGuide functional configuration with a deep understanding of EHS processesOwnership of the entire project lifecycle from requirements gathering through deployment, go-live, and hyper care supportCollaborate with IT and business teams to validate system behavior against EHS needsAssist in training content development to ensure domain accuracyParticipate in testing and validation phases to ensure compliance and process correctnessDocument workflow designs and changes for knowledge management Strong knowledge of SAP EHSM and SAP Workflow frameworkExperience with SAP S/4HANA and RISE with SAP environmentsExperience in working with SAP EHSM or similar EHS software solutionsProven experience in end-to-end application implementation and deliveryStrong skills in requirement gathering, business analysis, and creating functional specification documentsDeep understanding of design approaches, including designing and documenting business processesExpertise in configuring specific modules, such as Incident/Accident Management instancesAbility to conduct workshops for requirement gathering and clarification and fit-gap-analysisFamiliarity with various testing phases including System Integration Testing (SIT), User Acceptance Testing (UAT), and deployment activitiesCapability to train key users and provide ongoing support Interesting assignments at renowned national and international companiesPossibilities to work remote Ihr Kontakt Ansprechpartner Nina van den Eynde Referenznummer 861303/1 Kontakt aufnehmen E-Mail: nina.van.den.eynde@hays.de Anstellungsart Freiberuflich für ein Projekt
Mein Arbeitgeber Onsite in Zabrze, PL with partial remote work Support the full set-up and restoration of the IT infrastructure after a cyberattack Analyse the damage, define immediate actions, and stabilise critical systems Rebuild production and shopfloor systems (including Siemens MES) from scratch Ensure smooth transition from manual emergency operations back to regular production Collaborate closely with internal IT team Coordinate all recovery activities and prioritise technical measures in a crisis environment Ensure cybersecurity awareness throughout the organisation Drive business continuity management from an IT perspective Ensure compliance awareness in all IT operationsApply and follow standard best practices (e.g., ITIL) Several years of experience as IT Infrastructure Manager in crisis or recovery projects Strong expertise in IT infrastructures, networks, production IT, and industrial system landscapes Strong SAP knowledge (S/4HANA preferred) Experience with MES systems, especially Siemens MES Solid understanding of VMware and virtualisation technologies Proven ability to define and track IT KPIs High cybersecurity awareness; experience in post-incident recovery environments Knowledge of business continuity and compliance requirements Hands-on mentality and ability to implement measures quickly Knowledge of IT service management best practices such as ITILExcellent English; Polish is a plus Exciting project for a renowned client Ihr Kontakt Referenznummer 865148/1 Kontakt aufnehmen Telefon:+43 1 5353443 0 E-Mail: positionen@hays.at Anstellungsart Freiberuflich für ein Projekt
Your tasks: Creating financial transparency and providing steering measures for the Energy Assets generation segments to support business and senior management decisionsActing as a financial sparring partner between operational and financial objectives, critically discussing deviations and developing innovative improvement ideasCoordinating Mid Term Planning, forecasting and performance dialogues (MPD, UPD) across all Energy Assets business lines (Hydro and Flexible Generation)Taking responsibility for Cost Controlling of L2 functions within Energy Assets and supporting financial challenges across business linesLeading and collaborating in cross-functional projects and initiatives, representing Business Controlling expertiseDriving digitalization of processes and identifying best practices to continuously improve financial steering capabilitiesSupporting the transformation to Net Zero as a trusted partner to the business and financial community Your qualifications: Successfully completed studies in Business Administration, Finance or similar with several years of professional experience in Controlling within a complex organization, ideally in the energy sectorSound controlling expertise with strong knowledge of KPIs such as EBIT(DA), OPEX, CAPEX, OCF as well as DCF evaluations and IFRS reportingLogical and passionate approach to translating complex corporate and business issues into financial key dataIntrinsically motivated with entrepreneurial thinking, willingness to think outside the box and leave your comfort zoneExperience with IT tools such as SAP and Tagetik required; Power BI is a plusFluent English language skills required; German and other languages are an advantage We offer you: A permanent employment contract Competitive salary Flexible working hours and home office optionsOpportunities for professional development and trainingGreat working atmosphere and a highly motivated team Show us what moves and motivates you - apply now and be part of our inspiring company culture!
Your tasks: Alignment and maintenance of project budgets in relevant systems in close cooperation with Cost Control Leader and Project DirectorPreparation and verification of cost estimates as well as monitoring of actual costs (material, labor, manufacturing, supplier invoices, travel expenses)Maintenance and management of a register for potential cost risks as well as for actual and committed costs in coordination with planningControl and analysis of cost movements in comparison to scope, progress, and previous forecasts, taking productivity factors into accountCommunication of cost status, forecasts, and risks to functional cost owners and active support in risk mitigation measuresPresentation of all financial data in a transparent manner in project and management reviews as well as preparation of change order calculationsCoordination with Finance Controller to ensure alignment between approved project financial data and accounting recordsSupport for project close-outs, claims, and tenders Your qualification: Completed degree in Finance, Business Administration, Industrial Engineering, or Engineering with financial trainingSolid experience in cost estimating, forecasting, and Project Accounting & Controlling, ideally in major projects or turnkey projectsExperience working with Project Management Plans, specifications, and estimates as well as in risk managementProficient use of data processing tools such as Excel and SAP as well as strong commercial awarenessStrong communication skills, proactive attitude, and thorough and precise working styleFluent English is mandatory, German language skills are a plus We offer you: A permanent employment contract Competitive remunerationFlexible working hours and home office optionsOpportunities for professional development and trainingGreat working atmosphere and a highly motivated team Show us what drives and motivates youapply now and become part of our inspiring corporate culture!
This involves maintaining close collaboration with subsidiaries through regular workshops and on-site visitsParticipate in mergers and acquisitions, including post-merger integration activities A completed university degree in economics or business mathematics, ideally with an international orientation and a focus on external (Group) accounting, auditing or insuranceRelevant professional experience in a similar role are requiredIn-depth knowledge of IFRS standards (preferably IFRS 17 for insurance) and Solvency II reporting requirements. Additional expertise in areas such as actuarial topics, taxation, pension liabilities, or investment management is a plusStrong proficiency in SAP systems—especially SEM-BCS—and confident use of standard Office applicationsExcellent analytical skills with the ability to break down and clearly present complex accounting topics both verbally and visuallyHigh level of commitment, strong communication abilities, and a proactive, responsible approach to workWillingness to travel internationally for subsidiary visits or due diligence projects (short stays of several days and occasional longer assignments of 1–2 weeks)Fluent English skills are mandatory; proficiency in Chinese is desirable A dynamic environment with agile working methods and excellent development opportunitiesAttractive salary package, flexible working models and comprehensive further trainingAccess to international innovation networks and further training programmesComprehensive social benefits and perks, including occupational pension scheme, supplementary health insurance, Urban Sports Club, JobRad, etc.
Your tasks: Select and qualify packaging suppliers to ensure high-quality materials and collaborate with them to choose optimal packaging solutions for pharmaceutical products Lead global harmonization projects to standardize packaging specifications and processes, coordinating closely with international stakeholders from Operations Units and Innovation & Development Establish solid supplier requirements and contract these in supplier quality agreements Conduct quality audits at packaging manufacturers to review processes, improvements, and innovations while ensuring compliance with quality standards and mitigating supply chain risks Support Operational Units in resolving quality issues related to packaging materials through expert risk assessment and corrective actions Foster effective communication and seamless information exchange across the global packaging network, sharing best practices with international experts Contribute to the supplier management program by developing and refining standard operating procedures for supplier management activities Your qualifications Academic background in (Packaging) Engineering, Material Science, or a related technical field, complemented by a minimum of 3 years of relevant industry experience in packaging-related development, production, or quality assurance within the pharmaceutical or medical device sectorExtensive expertise in packaging production technologies and understanding of associated packaging defects for selected categories such as glass, rubber stoppers, thermoplastics, foils, and printed packaging, mainly used for IV solutionsStrong background in assessing primary packaging interactions with products, supported by experience in extractables and leachables studiesCompetencies in quality auditing packaging material suppliers and in-depth knowledge of GxP standards for packaging (e.g., ISO 15378) and regulatory procedures across Europe, the US, and ChinaBusiness fluency in both English and German, plus proficiency with IT tools such as MS Office, SharePoint, and SAP We offer you: A permanent employment contract Competitive salary Flexible working hours and home office options Opportunities for professional development and training Great working atmosphere and a highly motivated team Show us what moves and motivates you - apply now and be part of our inspiring company culture!
This involves maintaining close collaboration with subsidiaries through regular workshops and on-site visits Participate in mergers and acquisitions, including post-merger integration activities A completed university degree in economics or business mathematics, ideally with an international orientation and a focus on external (Group) accounting, auditing or insurance Relevant professional experience in a similar role are required In-depth knowledge of IFRS standards (preferably IFRS 17 for insurance) and Solvency II reporting requirements. Additional expertise in areas such as actuarial topics, taxation, pension liabilities, or investment management is a plus Strong proficiency in SAP systems—especially SEM-BCS—and confident use of standard Office applications Excellent analytical skills with the ability to break down and clearly present complex accounting topics both verbally and visually High level of commitment, strong communication abilities, and a proactive, responsible approach to work Willingness to travel internationally for subsidiary visits or due diligence projects (short stays of several days and occasional longer assignments of 1–2 weeks) Fluent English skills are mandatory; proficiency in Chinese is desirable A dynamic environment with agile working methods and excellent development opportunities Attractive salary package, flexible working models and comprehensive further training Access to international innovation networks and further training programmes Comprehensive social benefits and perks, including occupational pension scheme, supplementary health insurance, Urban Sports Club, JobRad, etc.
Establish, maintain, and continuously enhance the Configuration Management Database (CMDB) Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service Mapping Ensure integrity, accuracy, and currency of all Configuration Items (CIs) Define, implement, and enforce ITIL-aligned configuration policies, standards, and procedures Align asset and configuration data in close cooperation with the Group Competence Center for IT Configuration Management Support the integration of IT Asset Management and Configuration Management processes and tools Work closely with Change Management, Incident Management, and the Service Desk Conduct audits and process reviews, identify discrepancies, and drive corrective actions Train, advise, and support IT teams on configuration management best practices Contribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantage Strong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirable Proven professional experience in Configuration Management within medium to large IT environments Solid knowledge of IT Asset Management and its interaction with configuration data Hands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platforms Structured, detail-oriented, and process-driven working style Confident communicator, able to collaborate effectively across departments and stakeholder groups Very good command of English, written and spoken Experience supporting ITSM-related projects, particularly automation and tool integration initiatives Confidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office option Extensive Learning & Development opportunitie Life balance & family-friendly benefits Modern office environment with canteen Health & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
Establish, maintain, and continuously enhance the Configuration Management Database (CMDB)Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service MappingEnsure integrity, accuracy, and currency of all Configuration Items (CIs)Define, implement, and enforce ITIL-aligned configuration policies, standards, and proceduresAlign asset and configuration data in close cooperation with the Group Competence Center for IT Configuration ManagementSupport the integration of IT Asset Management and Configuration Management processes and toolsWork closely with Change Management, Incident Management, and the Service DeskConduct audits and process reviews, identify discrepancies, and drive corrective actionsTrain, advise, and support IT teams on configuration management best practicesContribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantageStrong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirableProven professional experience in Configuration Management within medium to large IT environmentsSolid knowledge of IT Asset Management and its interaction with configuration dataHands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platformsStructured, detail-oriented, and process-driven working styleConfident communicator, able to collaborate effectively across departments and stakeholder groupsVery good command of English, written and spokenExperience supporting ITSM-related projects, particularly automation and tool integration initiativesConfidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office optionExtensive Learning & Development opportunitieLife balance & family-friendly benefitsModern office environment with canteenHealth & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.